Shipping policy
Rates and delivery times
- Spain: free shipping. Delivery in 8-15 business days.
- European Union: free shipping. Delivery in 10-20 business days.
- Latin America: €9.99. Delivery in 15-30 business days.
Before shipping, we prepare your order in 1-3 business days. The delivery time starts once your order has shipped.
Christmas orders
To receive your order in Spain before Christmas, we recommend ordering before 7 December. During peak season, delivery times may be longer due to carrier volume.
Customs and import taxes
Shipments within the European Union are not subject to customs. Outside the EU, the destination country may charge duties or import taxes when the parcel arrives. These charges are not included in the price and are paid by the customer.
Tracking
Once your order ships, we will email you the tracking number.
Issues
If your order doesn't arrive within the stated time or you have any delivery problem, write to us at mariocasrod2007@gmail.com and we'll sort it out.